A chronic care management program is not effective without the use and engagement of patients. In order to onboard and retain patients, there are a few key steps to take.  First, it is important to understand the barriers that exist for patients’ engagement in their care:  * Health literacy  * Access to

An AI medical scribe is a secure computer software that listens to your physician-patient conversations, transcribes it, and, typically, packages it into an EHR-ready clinic note. They can be used to automate documentation and clinical note taking, allowing physicians more time to be more present during patient interactions.  AI medical

Compassion and empathy can be difficult to convey behind the flat medium of text messages, emails, and other forms of written health communication. Empathy is defined as the complex capability to understand and feel the emotions of others, resulting in compassionate behavior. Empathic communication can lead to better patient outcomes,

With the increasing prevalence of chronic conditions worldwide, chronic care management (CCM) is not just beneficial for patients – it positively impacts healthcare providers and the overall healthcare system.  Learn more about how to start a CCM program here. Benefits for Patients CCM places patients at the center of their care,

Artificial intelligence (AI) medical scribeskeywords have shown incredible promise with the growth of AI technology over the last several years. With the ability to listen, transcribe, and generate advanced clinical notes, physicians have found various ways, within and after clinic hours, to use their advanced AI medical scribes to optimize

Asynchronous communication, notably text SMS messaging and web-messaging, serves as a fast and simple way for healthcare professionals to provide care and relay information. Traditionally, healthcare has predominantly used calls and face-to-face interactions to communicate with patients. Because this inconveniently requires that a patient and a healthcare worker be available

Chronic Care Management (CCM) requires proactive planning, coordination of care, and continuous assessment of health outcomes. A well-designed Chronic Care Management (CCM) workflow is critical for enabling healthcare providers to work efficiently and effectively.  Components of a Robust CCM Workflow 1. Identifying Patients  Practices should begin by identifying patients eligible

Understanding the challenges of elderly care is crucial for healthcare providers, who often find it challenging to effectively communicate with older patients. Developing strategies to overcome these obstacles is essential for providing the best possible care. Effective communication can lead to better health outcomes, reduce errors and misunderstandings, and a

In an increasingly digital healthcare landscape, the dynamic between patients and clinics is evolving. Amidst this, clinics are pressed to meet patients' expectations for personalized care and more engaged communication, particularly in managing chronic conditions. With patients increasingly seeking engagement beyond the consultation room, clinics are seeking solutions to